Refund Policy
Last updated: June 17, 2026
We want you to be happy with JobTrakr+. If you're not, you can request a refund as described below. JobTrakr+ is operated by ibraheem mohyuddin, and our payments are processed by our Merchant of Record, Paddle.com.
30-day money-back guarantee
You may request a full refund of any Pro subscription payment within 30 days of the original charge, for any reason. Renewal payments are also eligible for a refund within 30 days of the renewal charge.
How to request a refund
- Visit paddle.net, look up your order using the email you used at checkout, and request a refund directly. Paddle handles all refunds as the Merchant of Record.
- Or contact us through the in-app support channel and we will arrange the refund with Paddle on your behalf.
Refunds are returned to the original payment method, typically within 5–10 business days depending on your bank.
Cancellation
You can cancel your Pro subscription at any time from your account (Settings → Subscription) or via Paddle's customer portal. Cancellation stops future renewals; you keep Pro access until the end of the current billing period.
Exceptions
Refunds beyond the 30-day window are at our discretion and may be granted in cases of service unavailability, duplicate charges, or unauthorized transactions. We do not refund fees attributable solely to currency conversion or local taxes withheld by your bank.
Questions
Contact ibraheem mohyuddin through the in-app support channel for any refund question. See also our Terms and Privacy Notice.